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WÖSTAH

Medical Practices / Efficiency model

Give referral and administrative follow-up a clear owner.

Model a supervised non-clinical follow-up process that reduces repeated checking and keeps the practice aware of unresolved work.

Illustrative, not actual WÖSTAH results. Starting workload figures are hypothetical, except cited source facts. Your own workload, scope, and costs need to be discussed separately. This page does not issue a WÖSTAH quote or guarantee a client outcome.

The owner moment

A staff member has checked the same unresolved request three times. Other items are still waiting, and the physician is pulled into status questions.

Illustrative business: Illustrative small outpatient medical practice with a shared administrative team and recurring referral and paperwork follow-up.

Goal: Reduce repeated administrative work while keeping clinical decisions and sensitive records under practice control.

Proposed workflow

Today (scenario)

  • Staff manually checks several inboxes and task lists.
  • Missing information triggers repeated callbacks.
  • Unresolved requests have no consistent escalation owner.

Proposed

  • Approved administrative checklists make missing steps visible.
  • Reminders and task routing follow practice-defined rules.
  • A human reviews overdue requests and escalates them to practice staff.

Human checkpoint

Clinicians retain medical judgment. Any sensitive-data workflow needs compliance review and appropriate agreements before use.

This example covers non-clinical administrative work only. Do not submit patient-identifying or protected health information through this website. Any healthcare workflow must be reviewed for applicable privacy and compliance requirements before use.

Constraints

  • The model does not claim to remove all prior-authorization work.
  • No increase in patient volume or reimbursement is assumed.
  • Time reductions only become financial savings when a documented expense is reduced.

Validation plan

  1. Time the specific administrative tasks targeted, rather than applying a national burden statistic.
  2. Track backlog age, repeat touches, and escalation accuracy.
  3. Verify actual overtime or outside-support reductions and staff workload.

Sourced context

These facts frame the industry. They are not this business, and they are not used as an expected uplift.

SOURCE FACT

American Medical Association

The survey reports around 13 hours of physician and staff time weekly devoted to prior authorization.

Report:
Latest prior auth survey shows promised reform remains elusive
Reporting period:
2025 physician survey, discussed in 2026
Limitation:
This is prior-authorization work, not all administrative work. It is context only: this example does not promise to eliminate those hours or make medical-necessity decisions.
Research checked:
October 6, 2026
Open source (opens in a new tab)
SOURCE FACT

U.S. Bureau of Labor Statistics

Median employee pay was $23.23 per hour in May 2025.

Report:
Secretaries and Administrative Assistants
Reporting period:
May 2025 wages
Limitation:
This is a broad national occupation median, excluding employer benefits and not a local staffing quote. Calculator hourly costs remain editable assumptions.
Research checked:
October 6, 2026
Open source (opens in a new tab)

The AMA prior-authorization figure is context only and is not used as this practice’s baseline or as a promise of savings.

Starting assumptions

Illustrative workload figures only, not WÖSTAH prices or promised results. Actual scope and costs need to be discussed for your business.

Default scenario assumptions for Medical Practices
AssumptionStarting valueType
Referral / admin items per month320SCENARIO ASSUMPTION
Minutes per task today12 minSCENARIO ASSUMPTION
Minutes per task with support8 minSCENARIO ASSUMPTION
Months before the first benefit0SCENARIO ASSUMPTION
Additional months to full adoption1SCENARIO ASSUMPTION
Confirmed monthly expense removed$0SCENARIO ASSUMPTION

Replace the scenario with your numbers.

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